How to Edit Passenger’s Name on Porter Airlines?

Planning your trip with Porter Airlines and found a name error on your ticket? Don't worry; making changes is simple, as long as you follow the right steps. Here’s everything you need to know to edit your passenger name with Porter Airlines.

Does Porter Airlines Allow Name Changes on Tickets?

Yes, Porter Airlines allows name corrections on tickets, such as fixing spelling mistakes or typos. This ensures that your booking matches your identification. These adjustments can help you avoid issues at the airport. It's a helpful feature that offers convenience and flexibility to correct simple name errors.

What are the Common Issues with Name Format?

Sometimes, names on bookings might appear without spaces, hyphens, or apostrophes due to limitations in reservation systems. Don’t worry—airport and customs staff are familiar with these issues and won’t question you if your boarding pass differs slightly from your passport.

What Type of Mistakes Can You Correct on Your Porter Ticket & How?

You can correct different kinds of mistakes with Porter Airlines’ convenient name correction options. You just need to act quickly and follow the process. Let's take a look for a better understanding:

1. Correcting Spelling Errors

Spelling mistakes happen, and Porter Airlines makes fixing them simple. If your name’s misspelled with up to three characters, you can correct it without much effort. Here’s how:

• Direct Bookings: Contact Porter Airlines’ Call Centre at 416-619-8622 or toll-free at 1-888-619-8622.
• Share Documentation: Share necessary details and documents, such as your booking number, government-issued ID, and any legal documents if applicable.
• Pay Fees: This service is free, but you'll need to pay the difference if taxes or fees have changed since you booked. The fee amount will depend on your ticket type and other factors.
• Online Updates: For middle name corrections, you can use the ‘My Bookings’ section on Porter’s website or during web check-in.
• At the Airport: You can also visit Porter Airlines’ customer service desk at the airport for last-minute changes. They’ll help with any adjustments needed before you check-in.

2. E-Ticketed Reservations

If you made a direct booking with Porter then you can call the airline’s customer service as we discussed above. But if you booked through a travel agency, then they will handle name changes for you. Travel agencies use their own systems (GDS) to manage these changes, so contact them directly.

3. Ticketless Reservations

Again, you’ll need to call Porter Airlines' Call Centre for ticketless bookings. Unfortunately, name changes can’t be handled online for these reservations.

4. Major Name Changes

You can make major changes on your Porter Airlines ticket. But remember that you cannot transfer your ticket to another person. Porter Airlines doesn’t allow major name changes on Basic Fares. These changes are only valid on fully untravelled itineraries.

If you need to change your name due to marriage, divorce, or any other legal reason, and you booked directly with Porter, here’s what to do: Contact Porter’s Call Centre with your request. Be ready to provide supporting documents, like a marriage, divorce or legal name change certificate.

What is Porter Airlines Name Change Fees?

Let’s see how much fees you might have to pay for correcting your name on Porter Airlines’ ticket:

• Within 24 Hours of Booking: The name corrections are free. Minor changes like fixing a few characters are at no cost.
• After 24 Hours: A fee will apply for changes made beyond this period. The exact amount can be different based on the ticket type and booking details.
• Major Changes: You can expect higher fees for big changes, like a full name update.

Overview

You can ensure your name on your Porter Airlines ticket matches your travel documents by following these guidelines. Enjoy a stress-free flight with all your details in order.

Don’t hesitate to contact Porter Airlines directly or visit their website for further assistance or specific queries. Safe travels !