Icelandair Cancellation Policy

There are certain times when things are not in our control and we have to cancel the things we planned. The same goes with flying as well, when canceling your flight is the only option left. If you are also looking to cancel your flights, then you need to understand the Icelandair Cancellation policy, the charges associated with it, and how you can get a refund. Don't worry, in this blog, we will try to answer your question, about Icelandair flight cancellation, so that you can do it smoothly. To know more, read the full information given below.

What is Icelandair's Cancellation Policy?

Icelandair has set some rules for its cancellation policy to help passenger get refunds for their canceled flights, let’s have a look at them one by one.

• 1. The passenger is not liable to pay any charges, if they cancel the flight on the same day they made the booking, or 2 days before their departure.
• 2. Domestic flights that are booked within 12 hours before the flight departure are not eligible for full refunds.
• 3. If you are facing any health issue, or facing some unfortunate event, and you do not need to pay any charges, and should also inform the airline about your scenario with supportive documents.
• 4. If you have made a booking with the third party agency, you might need to contact them for the flight cancellation and refunds.

Guidelines for Domestic Flight Cancellations

• If cancellation is made for the domestic flight after the risk-free period, passengers are eligible to get a full refund.
• The airline considers Economy Light and Economy Standard as non-refundable tickets.
• According to the Icelandair cancellation policy, if a passenger buys economy tickets to Economy flex, he is still not eligible to get the full refund, however, the price you paid for the seat can be refunded.
• The airline guarantees the full refund on its economy flex tickets, you can choose to travel with it to avoid uncertainties.

Guidelines for International Flight Cancellations

• If you are traveling with Economy light tickets on your international travel with Icelandair and make a cancellation, you will be refunded with unused government and airport taxes.
• Economy standard and Saga Premium fares are non-refundable according to Iceland Air Cancellation policy and only the tax portion will be refunded.
• Booking fees will be deducted from the total amount. However, the Economy Flex is refundable.
• You will only get the fare upgrade amount if you switch from regular to flex tickets.
• Only Economy Flex and Saga premium tickets are eligible for refunds for partially used tickets; however, the refund calculation will also include no-show fees, booking fees, and other related fees.

How to Cancel your Icelandair Flight Tickets?

You can change your name on your Icelandair Flight Tickets, in several ways, which are mentioned below:

Via Website

• Start by visiting the official website of Icelandair Airlines.
• Click on the “Manage My Booking” tab displayed on the Homepage.
• Now enter your confirmation number and family name to get to your booking information.
• Now, by following the instruction, you can cancel the selected flight, you might have to mentione the reason of cancellation as well.
• At last, the cancellation fees will be deducted and the refund will be initiated according to the fare and flight categories.

Read How to Do Icelandair Group Travel Booking?

Via Call

• To begin with, dial the official number of the airline customer service. And select your language by following the IVR prompts.
• Press the right key to get the representative to the other side of the call.
• Once the agent is available, provide your booking details and mention the reason for cancellation.
• When the agent gets all the required details, he or she will cancel your flight and confirmation will be sent on your email.

What is the Icelandair 24-hour Cancellation Policy?

Icelandair Airlines has a 24-hour cancellation policy for almost every booking class. Depending on the reasons mentioned below, you might get a full refund.

• Cancellation for the eligible tickets can only be refunded when the passengers cancel the booking within 24 hours of booking, or it is requested 2 days before the departure date.
• According to Icelandair’s 24-hour policy, partial cancellation for the flight tickets is not allowed, especially for the domestic flight. when you request a cancellation, the whole itinerary gets canceled.
• If you booked your domestic flight ticket 12 hours before the departure, it does not qualify for cancellation, you can talk with the airline representative to find out other options.
• You will receive your refund within 20 business days of submitting your request, but cancellation and booking costs may vary and apply depending on the category and airline routes.

What is Cancellation fee of Icelandair Flights?

The airline flight cancellation fees vary and depend on the fare type you have purchased, as we have mentioned earlier Economy Light and Economy Standard are non-refundable and cancellation is not allowed on these tickets. The same goes with Saga Premium and Saga Premium Flex However, Economy Flex is refundable but with cancellation fees of USD 75 for each direction.

The airline also provides cancellation protection for USD 27 per person, which helps the passenger with ticket cancellation under some specific situations like serious illness etc.

Conclusion

If you understand the airline policy well, then canceling your flight ticket is very easy, make sure you go through all the above rules before requesting a refund. Remember the fee for the cancellation will be dependent on the fare category. If you have any query regarding the cancellation policy, you can directly call the airline helpline number to solve it. We hope the information given above is useful to you.