What is Sun Country's cancellation & refund policy?

Do you want to cancel your flight because of some urgency? We get stuck and have no option except canceling it, so if you have booked a flight and want to cancel it, then it becomes very important for passengers to understand the airline cancellation policy and see how it works. It is one of the major airlines in the United States and its policy always works for the benefit of its consumers. To explore more about its cancellation policy, read the full information given below.

What is the cancellation policy of Sun Country Airlines?

The reason could be a lot of reasons to cancel the flight, but we get scared about whether it will be easy to cancel, don't worry; you can easily do it, but there are some terms and conditions. Let’s have a look at some rules of Sun Country’s cancellation policy:

• Well, It is absolutely free for passengers to cancel a flight within 24 hours of booking after that it might cost you a little.
• It is very easy to request flight cancellation, all you have to visit its official website www.suncountry.com. Look for the “manage booking” option, and follow the steps.
• Passengers can cancel tickets for free if they do it 60 days before the trip.
• You will get your refund usually in 5-6 working days but it is provided in refundable tickets only.

How does Sun Country's 24-hour flight cancellation policy work?

Sun Country's cancellation policy allows passengers to cancel their flights within a specific period without including any fees here’s how it works-

• The 24-hour cancellation policy applies to all fare types,
• To get a full refund, the departure date you choose must be booked at least 168 hours.
• The airline refunds
• You get the refund in the original form of payment.
• You cannot cancel group bookings (10 or more people), vacation packages, or flights booked less than seven days before the trip without penalty.

What is the Sun Country vacation cancellation policy?

The airline has vacation packages through its branch, Sun Country Vacations. Sometimes people buy multiple things together which is known as the Sun Country vacation package, let's understand its cancellation process.

• The vacation packages are a combination of flights, stays, and car rentals that you booked through any airline like Sun Country Vacation also come under the cancellation policy.
• A refund can be received easily for a flight, in case of canceling a vacation package.
• When it comes to canceling a vacation package, passengers can get a refund for the flight booking. But cancellation for hotels and other activities or services may totally depend on the vendor linked with the airlines.
The cancellation fees may vary depending on the departure date, and the proximity of the travel.

How to cancel your Sun Country flight ticket?

Now let's take a look at the different options passengers can choose to cancel their flights:

Ticket cancellation via online

• Go to the official website www.suncountry.com.
• Now, log in with your email ID and Password.
• And look for the “Manage My Booking” option.
• Select the flight you want to cancel.
• Enter your last name and reference number.
• Now you have the option to cancel the flight.

Ticket cancellation on Call

• Dial the Sun Country Airline's customer service number at 651-905-2737 and wait for an agent to come on the other side of the call and provide your last name and booking number.
• Explain to the agent why you are canceling. and check the cancellation rules, including any fees or refund information.
• Verbally confirm the cancellation, and pay the fees, if applicable.
• You will get a confirmation email for your flight cancellation.

Cancellation at the Airport desk

• Go to the airport for the cancellation process.
• Speak to Sun Country Airlines agent and tell them why you want to cancel the flight.
• Provide your details such as reference number, flight details, and passenger information to proceed with cancellation.

Sun Country Cancellation fee

The cancellation fee may vary depending on the time at which passengers requested the cancellation.

Cancellation time frame & fees

• 60 days before departure - Free
• Within 24 hours, with departure after 7 days (flight) - Free
• 14-59 days before departure - $39
• 0-13 days before departure - $79

In case Sun Country Airlines cancels the flight?

It could also be possible sometimes airline can cancel the flight due to some reason, which is as follows:

• Flight delay: sometimes airlines remain at fault as well If your flight is delayed by six hours or more, you have the right to cancel and get a complete refund for the time you didn't spend.
• Denied boarding: Passengers who are refused boarding without their permission, and the airline has no valid answer, passengers don't need to worry and are entitled to a complete refund and compensation.
• Flight cancellation- if the new flight is not suitable for the passenger and he/she doesn't want to travel on it, the passenger can cancel the flight and get a refund.
• If the passenger's alternate flight reaches their final destination or first stopover more than an hour after the originally planned arrival time, they will be compensated.

How does Sun Country handle refunds?

Following are the cases, where passengers can have their full or partial refund

• If there is severe weather where the flight is disrupted.
• Cancellation of a flight up to 60 days prior to departure.
• If the flight is delayed by 6 hours or more,
• If the airline cancels the flight
• If the flight leaves in seven days or less, the airline lets you cancel for free within twenty-four hours.

How long it take Sun Country Airline to initiate a refund?

For refund initiation duration for the cancellation policy, the following points will give you a better understanding

• If the passenger has purchased a ticket with a credit card, the refund gets initiated within 7 business days.
• If the passenger has purchased a ticket with cash, the airlines generally issue a full refund in 20 days.
• If you have a reward ticket and need to request a refund, the points accrued at the time of booking will be credited back to the account.