What is United Airlines Passenger Sick Policy?

Feeling sick before a flight can be stressful, especially when you’re not sure how to handle cancelling or rescheduling. United Airlines has a specific policy for passengers who are too sick to travel. It offers flexibility for those who need to change or cancel their plans.

So, let’s understand what you should know if you're feeling unwell and how to utilize United Airlines sick passenger policy.

Can You Cancel Your United Flight Due to Sickness?

Yes, United Airlines allows you to cancel or reschedule your flight if you're feeling too sick to travel. If you make this decision within 24 hours of booking, you can cancel the flight with no extra charges.

But what if you suddenly get sick closer to the departure date? No problem! United often provides a full refund in the form of travel credit if you cancel due to illness. The credit can be used for future bookings. Just make sure to have all the necessary medical documentation to support your claim, which brings us to the next point.

What are the Medical Documentation Requirements?

The airline may require a medical certificate if your illness is serious enough that you need to cancel at the last minute or you can cause a potential risk to others (contagious conditions). This certificate must come from your doctor and should be submitted at least 48 hours before your flight.

The certificate needs to state that you're either too sick to travel or may require medical assistance during the flight. This helps United decide whether they can safely accommodate you. If they can't, they may deny you boarding to protect other passengers and crew. So, getting that doctor's note is important for smooth travel.

What Happens if You Look Unwell at the Airport?

United Airlines reserves the right to deny boarding if they believe you’re too sick to complete the flight safely. This usually applies if they think you need medical assistance mid-flight.

Your medical certificate will help you if you are denied boarding due to health concerns. Without it, you may face more delays or complications when trying to rebook or request a refund.

Flying With Medications or Medical Equipment

United Airlines allows you to bring medication or medical equipment on board. Always keep medication in your carry-on (never checked bags!). And if you’re travelling with medical equipment, ensure it meets United’s safety requirements.

Some equipment may require special approval, so contact United’s Accessibility Desk at least 48 hours before your flight to confirm everything is in order.

Pro tip: Don’t forget to bring proof of any prescriptions in case TSA (Transportation Security Administration) asks for it!

• Within 24 Hours of Booking: The name corrections are free. Minor changes like fixing a few characters are at no cost.
• After 24 Hours: A fee will apply for changes made beyond this period. The exact amount can be different based on the ticket type and booking details.
• Major Changes: You can expect higher fees for big changes, like a full name update.

How Can You Cancel Your United Flight Due to Sickness?

It is a fairly easy process to cancel your United flight due to sickness. Just follow these steps

• Go to the official website of United Airlines.
• Then select the "My Trips" section on the homepage.
• Provide your booking confirmation number and last name.
• Choose the flight you want to cancel.
• Mention that the cancellation is due to illness and upload your medical documentation if required.
• Confirm your cancellation and request a refund, if applicable.

Summary

United Airlines passenger sick policy ensures that your health comes first. If you're feeling too sick, don’t stress— because you can easily cancel or reschedule your United flight. Make sure to act quickly, especially if you know that you can’t make your flight. Safe Travels!

Read - How to Book United Airlines Last Minute Flights?